Shipping chocolate and perishable goods requires special handling and care. Please read our shipping policies and rates before placing your order:
The United States Postal Service, Federal Express and the United Parcel Service have all created resources regarding transit delays. Please visit this link to read the most current USPS service alerts. Please visit this link to check FedEx service advisories. Please visit this link to check UPS service advisories. We are working hard to ship packages so that they arrive on time to their destinations, but we are advising our customers to place orders early to avoid late arrivals. We apologize for delays in transit that are out of our control.
Standard Shipping Rates
|Method||$0 – $149||$150 +|
|2nd Day Shipping||32||32|
|Next Day Air||60||50|
|Method||Alaska & Hawaii||Canada|
|2nd Day Shipping||62|
|Next Day Air||80|
*Ground shipping is unavailable to shipping destinations other than the following states: California, Oregon, Washington, Nevada and Idaho. All other destinations will be upgraded to 2nd Day Shipping or above to ensure successful delivery.
Warm Weather Shipping
We strive to provide your precious packages fresh and in perfect condition. To reduce the risk of melted chocolate on orders in transit to warm-weather destinations and during summer months (April – October), we will include cooling materials for any orders that require it at no additional charge. Our coastal California kitchen is located in a mild climate; however, the warmer California locations that packages travel through experience high temperatures for 6 to 7 months of the year.
11AM Pacific Standard Time Daily Cut-Off
If your order was placed after 11AM PDT Monday-Thursday, it will be processed the following business day. If you place your order before 11AM PDT we will process it the same business day. We do not ship any chocolate products or candies on Fridays as this may run the risk of perishable heat-sensitive items sitting in hot facilities and trucks for an extended period of time.
The United States Postal Service is our preferred shipping vendor. Our main shipping days are Monday, Tuesday and Wednesday. If you are shipping a package to states other than California, Oregon, Washington, Nevada or Idaho, your package may be held until the following Monday to ensure minimal time in transit.
Based upon the destination address and the number of days in transit, we may hold your package for shipping until the following Monday under these circumstances:
- The package will not arrive by Friday.
- The weekend weather requires cooling materials. Our cooling materials will last for up to three days and cannot accommodate weekend shipping.
- The collections in the order are highly perishable and have 14 day or lesser shelf life.
Shipping Zone Map for Mendocino Chocolate Company
Our coastal candy kitchen is located in Zone 1, as shown on the map in purple below.